“An exceptional piece of work! This book is one of the most thorough, well-researched, well-written, and compelling works on a familiar subject I have encountered. The author expertly examines complex issues and breaks them down with simple metaphors, making the content easy to understand. The wealth of information expertly processed and presented makes this book a must-read. The many recommendations offered to solve the problems highlighted in the books first part require not only heroes on all decision-making levels as aptly postulated in the book’s title, but most importantly, the cooperation of the populus.”